Our training is designed to enhance the knowledge, skills and confidence of your staff to implement good practice.

In-house training courses can be tailored to the needs and experience of your staff, Board members and tenant representatives.

			Effective Witness Support
			Statement taking and Evidence gathering
			Anti-Social Behaviour Legislation
			Case Workshop frontline staff provide details of your existing cases for a problem solving exercise. The legislation (including Human Rights and Disability Discrimination) and good practice are applied to real cases to give staff the confidence to manage anti-social behaviour cases in the future.
			1 to 1 Frontline Staff Coaching designed to coach front line staff and managers through your anti-social behaviour cases. Comprehensive training is provided in areas such as statement taking, partnership working, witness support, evidence gathering, thresholds for legal action and alternative remedies to legal action. This coaching will follow your own procedures and protocols.

For more information about Community Assist;
Email: angusmacdonald@communityassist.co.uk, or telephone: 07834 353400