These services are designed to assist organisations to deliver a confident and acclaimed service:

			Pre-inspection health checks
			Formation of specialist teams
			The provision or review of Policies and Procedures
			Administration and case management systems
			Performance monitoring and reporting
			Satisfaction surveys
			Regulatory compliance
			Recruitment advice
			Frontline staff training and 1 to 1 coaching
			Media liaison (promoting your organisation not ours with customers, stakeholders and the wider community)
			Successful partnership working
			Managing your legal services
			Interim management
			Staff health and safety
			Working with and involving tenant groups
			Neighbourhood agreements

For more information about Community Assist;
Email: angusmacdonald@communityassist.co.uk, or telephone: 07834 353400